Privacy Policy
Last Updated: 05 June, 2010
Speeds Medical Supplies is committed to ensuring that your privacy is protected. This privacy policy explains how Speeds Medical Supplies gathers, uses and protects any information that you give Speeds Medical Supplies when you use this website. We will ensure all the information that we collect is held securely in accordance with the Data Protection Act 1998.
THE INFORMATION WE COLLECT
We may collect the following information:
• Information you provide when you submit an order or create an account, including; your name, email address, password, address, company name, telephone and fax number.
• Information you voluntary disclose to us in communication via fax, telephone and email.
• Information relating to your computer including; your IP address, operating system, browser type and cookies which contain information regarding how you use and interact with our website.
• Information relevant to customer surveys and/or offers
HOW WE WILL USE YOUR INFORMATION
We will use your personal information to:
• Provide the services you request from us
• Carry out market research to improve our products and services.
• Communicate with you verbally, by telephone, fax or email regarding the orders or services we provide.
• Track and analyse activity usage on our website
• Create an individual profile, unique to you, to enhance your user experience and respect your preferences and to provide you with useful information, special offers and product details where you have agreed to receive them.
SECURITY
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we employ suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
COOKIES
Like many other websites, we may use standard technology called ‘cookies’ on this website. A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer from a website’s computer and is stored on your computer’s hard drive. Cookies record information about your online preferences, allow us to tailor our website to your interests, store Shopping Cart items between visits and may recognise your browser on subsequent visits. Most browsers automatically accept cookies, but you can usually modify your browser settings to prevent cookies being stored. However, if you do turn cookies off this will limit the service that we are able to provide to you and may affect your visitor experience.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CHANGES TO THIS PRIVACY POLICY
Privacy laws are constantly developing and we aim to maintain and meet the high standards set. Our policies and procedures are constantly under review to ensure you receive the highest possible standard and satisfaction. Therefore, we may from time to time change this policy by updating this page. We suggest you should check this page from time to time to review our latest policies.
YOUR RIGHTS TO ACCESS YOUR PERSONAL INFORMATION
You have a right to request details of the personal information that we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please contact us using the details below. We may charge a small fee towards the cost of administrating any request made.
Please be assured, at any time Speeds Medical Supplies will not sell, distribute or lease your personal information to any third parties unless we have your permission or are required by law to do so.
CONTACTING US
Speeds Medical Supplies
4 Minerva Court
Minerva Avenue
Chester
CH1 4QT
Tel: 01244 470 034 (option 2)
Fax: 01244 470 045
Thank you and enjoy your visit.